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Chandler’s Ford

Chandler’s Ford

023 8027 5901

chandlersford@rawlingsopticians.co.uk

Address
14 Fryern Arcade
Chandler’s Ford
SO53 2DQ
Opening Times
Monday to Friday08.30 - 17.30
Saturday09.00 - 16.00

Eye Examination

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Contact Lenses

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Hearing Assessment

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Wax Removal

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About the
Chandler’s Ford
branch

About the Chandler’s Ford branch

Our staff
Our dispensing team
Travel information
Out of hours

Trusted Opticians in Chandlers Ford

Rawlings Opticians and Hearing Care has been a trusted name in eye care in Chandler’s Ford since 1984. We moved premises in 2013 – you’ll find us in our modern, accessible practice in the heart of Fryern Arcade, offering expert optical and hearing care for all ages.

Eye Care in Chandlers Ford

Our friendly front-of-house team, Lauren and Debbie, will welcome you before you’re seen by our expert Optometrists – Lindsey and Kim. We recommend OCT scans for advanced eye health screening, helping detect conditions like glaucoma and macular degeneration early.

Eye Health for Children

We’re also specialists in children’s eyecare, including Myopia Management with both spectacle and contact lens options. Debbie Heath, our experienced Contact Lens Optician, fits both soft and rigid lenses – including multifocal options for adults who need help with reading or are varifocal glasses wearers.

Our team are ready to help with your spectacle selection

Kerry, Brooke and Yamini provide expert lens advice and frame styling. Kerry and Yamini also offer Colour & Style consultations with training from Colour Me Beautiful – helping you find the most flattering colours and shapes for your face and style.

We stock a wide range of designer eyewear, including the exceptional Maui Jim sunglasses – combining eye protection, lens technology, and standout style.

Check your Ear Health in Chandlers Ford

Launched in 2023, our hearing services are carried out by Ryan, an experienced audiologist with a special interest in technological advances and Jen, our qualified Hearing Care Assistant who loves to get you unblocked by gently clearing wax!

Our ground-floor soundproof room ensures accurate assessments in comfort and privacy.

What our Chandler’s Ford customers say about us

  • Appointment on time and friendly staff. Been with Rawlings for years and very happy with them.

    the Parker Avatar the Parker
    4 August 2025

    I have been a Rawlings customer for 30 years, first going as a child and now taking my own children. As a neurodivergent family, we find their shops calm, with staff who understand our individual needs. Their service has always been friendly, professional and driven by customer satisfaction, I wouldn’t take my family anywhere else! J.H Chandlers Ford 21/07/25

    Jess Howarth Avatar Jess Howarth
    29 July 2025

    I booked an appointment for ear wax removal. Making the booking on the website was really easy. Availability was good. The service was excellent and all the staff were friendly and professional. Highly recommended.

    Ian Forshaw Avatar Ian Forshaw
    22 July 2025

  • Courteous welcome. Very clear information about fees. Really helpful and caring attitude to customers.

    Chris Dyson Avatar Chris Dyson
    26 June 2025

    I had a brilliant experience at Rawlings Opticians in Chandler's Ford. The staff were warm, professional, and incredibly informative throughout. The eye test was quick, thorough, and clearly explained, making the whole process smooth and reassuring. Highly recommend for anyone looking for expert care and great service! HM / Chandler's Ford / 11 June 2025

    Hannah Marchant Avatar Hannah Marchant
    19 June 2025

    Lovely friendly and speedy service.

    Nicki Roberts Avatar Nicki Roberts
    19 June 2025

  • I urgently needed ear wax removal but struggled either to find anywhere that could help or to navigate their booking system. Rawlings booking system was clear and there was a slot that very day, so everything got sorted. Thank you

    Nick Grew Avatar Nick Grew
    10 June 2025

    I can't recommend this opticians highly enough, I have been going to them for around 10 years and they are always very friendly, very efficient and very helpful. They are part of the Primary Eye Care team and I had to use them recently for a problem with my eyes and thanks to them picking up on the problem I got to see a specialist at the hospital straight away.

    SA Avatar SA
    10 March 2025

    I honestly can't remember the last time I received such amazing customer service. From the moment I walked through the door for an eye test, to the moment I left with a new pair of glasses, staff were friendly, welcoming & professional. As I'm hard of hearing, I didn't catch any names, but the gentleman who performed my eye exam was a pleasure to talk to, as he went about his business, & the young woman who then took care of the glasses & payment was friendly & polite. In a world where traditional values & manners seem to be on a constant decline, it's wonderful & reassuring to know that some businesses & their staff still excel at making their customers feel valued. Definitely proves that, amongst all the huge chain stores & franchises, there's still a place for independents. Thank you to all at the Chandlers Ford branch, who also take such good care of my parents; very much appreciated!

    James Eagles Avatar James Eagles
    10 March 2025

  • Both my wife and myself are long standing customers of this branch. They have always given honest advice and have responded instantly when needed detecting Wet AMD and ensuring treatment. Neither of us would consider going anywhere else as they are always so helpful and patient, also explaining everything fully and carefully ensuring that we fully understand

    Alan Broadhurst Avatar Alan Broadhurst
    10 March 2025

    We were very pleased and happy with our visit to chandler's ford to have my mothers ears syringed. All the staff were very friendly and chatty and helpful. Easy access as well. So thank you to you all.

    Nicola Cole Avatar Nicola Cole
    24 February 2025

    Very impressed with the professionalism and the level of service that I received from everyone.

    Jim Miller Avatar Jim Miller
    19 February 2025

  • The ladies at Reception were very friendly and polite. I would prefer to see my previous optician again if I have the choice. Pleasant lady assisted after the appointment to help find some frames but I did not particularly like any of the ones available.

    Claire Williams Avatar Claire Williams
    5 February 2025

    Very grateful to Kim for the extremely thorough check of my eyes and the quick referral. Very hopeful the issue will be sorted speedily as a result of her care and attention

    Mary Avatar Mary
    26 January 2025

    A rapid, professional and friendly resolution to a painful problem, thank you Rawlings Chandlers Ford!

    Julian Last Avatar Julian Last
    26 January 2025

  • All staff are knowledgeable, professional, efficient and friendly

    Pauline Turner Avatar Pauline Turner
    26 January 2025

    Rawlings is a great Opticians. They offer a very friendly and personal service and will always go the extra mile to help out. All their employees are knowledgeable and will spend an extra few minutes chatting to out you at ease. Well done Rawlings!

    Emma White Avatar Emma White
    10 January 2025

    Rawlings is a great Opticians. They offer a very friendly and personal service and will always go the extra mile to help out. All their employees are knowledgeable and will spend an extra few minutes chatting to out you at ease. Well done Rawlings!

    Emma White Avatar Emma White
    26 December 2024

  • Easy booking, very efficient and friendly appointment, very nice people

    Stuart Laird Avatar Stuart Laird
    26 December 2024

    Everyone is very friendly and helpful. I was running late for my recent appointment and was able to swap with the next person who was early. great quality service from the team.

    Phil Vine Avatar Phil Vine
    26 December 2024

    Everyone was amazing, professional and explained every step. Have been using Rawlings for years and they are by far the best I have come across.

    Chloe Peet Avatar Chloe Peet
    26 November 2024

Our Chandler’s Ford branch staff

Kerry_Campbell

Manager

Kerry Campbell

FBDO

I started in optics at the age of 17 with a Saturday job in a large chain of opticians whilst I was at college and then continued this whilst at university. During that time I had a variety of roles within the branch from admin to dispensing spectacles which gave me a great overview of what is involved in running a practice. After completing my degree in Marine Biology I found there were very few positions available locally in that sector, and as I was still enjoying my work in the Opticians on a Saturday it seemed to make sense to pursue this as a career instead! I chose to do a distance learning degree to become a qualified Dispensing Optician as it was important to me to have the professional qualification. I completed this at the same practice I started in at 17 , and I qualified as a Dispensing Optician in 2013.

A few years down the line I decided it was time to change my work life and to experience working in an independent optician rather than a large chain, to be able to spend more time with my patients to choose the right products & give them a more personal service. I wanted to be able to offer those with complicated prescriptions or eye conditions a wider range of products than I was tied to with a large chain opticians, and I wanted to be able to offer higher quality products as well.

I started working for Rawlings in 2017 in the Winchester branch. After 4 years I have now been given the opportunity to manage the practice in Alton since October 2021. I feel very valued at Rawlings Opticians and enjoy working with the other professionals as we all share our knowledge when it comes to complex cases and we are always there to help each other if needed.

I live near to Portsmouth and in my spare time enjoy coastal walks and the cinema (I am a not so secret Disney fan and chose Disney World Florida for my honeymoon !)

Optometrists / Contact Lens Opticians / Audiologists

Lindsey Higgins

Lindsey Higgins

BSc MCOptom

Currently on maternity leave

I chose my career in optometry at the tender age of 17. It was my enjoyment of maths, physics and biology that lead me down the path of becoming an optometrist. As most of my family wear spectacles it was only a matter of time before I would too and that time came whilst studying for my degree in optometry (I mostly wear contact lenses these days).

After graduating from Cardiff University in 2007 I completed my pre-registration year and started work in Salisbury, then moved to Fareham before joining Rawlings Opticians much closer to home in Chandler’s Ford.

I enjoy all aspects of optometry and every day is varied. I have a particular interest in contact lenses as I enjoy the effect they have on patients’ lives and the freedom they can bring. Outside of the consulting room majority of my time is spent with my family and young daughter.

Debbie Heath

Debbie Heath

FBDO CL

My first job after leaving college was with Whitbread’s Brewery working in customer services, but after five years an opportunity arose to work at CIBA Vision (now Alcon), a contact lens manufacturer.

Whilst I was there as a Customer Service Supervisor my interest in the clinical side of contact lenses grew and grew and I realised that I really wanted to work with the people wearing the lenses, rather than the people making the lenses!

I was able to gain my Dispensing Optician qualification whilst working at CIBA Vision, and this was the first step towards becoming a qualified Contact Lens Optician in 2003. I continued to work at CIBA Vision whilst also seeing patients in the “real world”. Combining the two careers gave me a unique insight into the more technical side of lenses and enabled me to become involved in problem solving difficult cases. I eventually joined the Professional Services team offering advice to other contact lens opticians and Optometrists. However ultimately I decided my real enjoyment came from helping patients, so In May 2003 I joined Rawlings as a Dispensing and Contact Lens Optician, and currently work at the Hedge End and Winchester practices. I specialise in fitting multifocal contact lenses, and have a keen interest in myopia control and ortho keratology. I am also regularly involved in spectacle dispensing, and am happy to advise on low vision aids.

Outside of work I enjoy spending time with my family, particularly my young son, and I love to travel whenever the opportunity arises.

Emma Perkis

Emma Perkis

Hearing Care Assistant

I have been working in Optics for 24 years and am a Dispensing Assistant in our Winchester branch. I was first involved in Audiology around 10 years ago when I worked for a multiple opticians where I enjoyed learning to carry out hearing aid repairs and other related tasks, so when Rawlings announced they were going to merge Hearing Care into the business I was thrilled! I had moved to working to Rawlings in 2022 as I knew an independent opticians would give me wider experience and more time to build a relationship with my patients and be part of a close-knit team, so the launch of hearing care here was the cherry on the cake for me.

During my HCA course, my passion for Audiology grew. One of my favourite things I learned was how to take impressions of the ear. I am excited to have my own clinics now and be an extra pair of helping hands for our growing Audiology team.

I have 2 sons, 1 dog, 3 cats – and 1 husband, all of whom keep me busy in my spare time.

Ryan Blake

Ryan Blake

MSHAA, RHAD

My audiology career started in 2014 at a large chain of opticians where I was initially employed in the optical side of the business, however I quickly realised I was more interested in ears than eyes. I embarked on the hearing care assistant course, and was soon trained to program hearing aids, complete hearing assessments, and manage the aftercare of hearing aids.

I decided I wanted to gain more knowledge and expertise – by this time I knew that audiology was where my future lay so I started my foundation degree in Hearing Aid Audiology at De Montfort University and graduated in 2021.

During the course my interest in hearing aid technology grew tremendously and my understanding and passing on the benefits that private hearing aids offer over NHS aids for my patients is my top priority. By working at Rawlings Opticians & Hearing Care I can give patients more choice due to Rawlings being independent, so I am not restricted in my recommendations by being tied to a single manufacturer. This really allows me to offer the best advice and was the main reason for me choosing Rawlings Opticians & Hearing Care to progress my audiology career.

I currently live in the town of Andover with my young family. I have a toddler who always keeps me busy so any hobbies I once had are now on hold.

Kim_Winyard

Kim Winyard

BSc MCOptom

I qualified in 2008 and I joined Rawlings Opticians in 2010 after taking a career break to fulfil a lifelong ambition to be a chalet girl for a ski season in the French Alps. I worked solely at the Winchester practice until 2015 when I went on maternity leave after having my first baby, a girl called Abigail. On returning to work I continued to see patients in Winchester and also worked at Alresford and Chandler’s Ford. My second child was born in 2017, Harriet, another girl! Back from maternity leave, I am currently based at Chandler’s Ford branch.

I have a particular interest in testing children eyes with coloured overlays which can be used to help aid visual stress. I am calm and caring with children and adults alike. Outside of work most of my time is spent with my young children but I do enjoy the odd bit of pilates and playing badminton.

Bill Mills

Bill Mills

MSHAA

I am passionate about my job, and I believe in giving excellent service delivered with trust and integrity and clients regularly refer friends and family to me. When the position of Audiology Lead with Rawlings Opticians came up, I knew it was the perfect role as I wanted to work with a genuinely “independent” hearing device provider, not one which is either owned or allied to one particular brand.

I knew from experience that this would give me the opportunity to give a more professional service to tailor the hearing solution more specifically to the patients’ individual requirements. Offering wax removal and earplugs as well leads to an interesting and varied working day.

My life as a Hearing Aid Audiologist began in 2014 when I decided to have a career change as having had many years of international travel working in the textile industry, I wanted to be based in the UK for a better work/life balance. I enjoy working with people and to be able to genuinely improve someone’s quality of life puts a smile on my face (as well as my patients!) when they realise what a difference hearing well can make to them. Providing audiology services has seen me working in Devon for a hearing brand before moving to Hampshire to deliver hearing care for a national optical company. Previously based in Lymington, I have worked across multiple locations across Hampshire and Dorset.

I’m a hearing aid wearer, as my hearing was damaged while working in the textile industry. I like to wear Widex aids and have been doing so for the past 3 years

Jeanette_Fox

Jeanette Fox

I started my career in refrigeration and air conditioning, spending many years in that industry. After being made redundant when the company downsized, I decided it was time for a change — and that’s when I joined Rawlings Opticians & Hearing Care.

At first, I worked on the optical side, but as the audiology service grew, I was offered the chance to take the HCA course. I jumped at it — and I’m so glad I did! I absolutely love my role. Every day, I get to meet interesting, lovely people and help them hear more clearly again, which is incredibly rewarding.

I’m married, and between us we have four children and six grandchildren who keep us on our toes! I enjoy walking, watching rugby and football (especially Liverpool FC), and I’m always up for a good cocktail — though not necessarily in that order 😊

Our dispensing team

Brooke Barnett-Dalmas
Yamini Parmar
Adrianna Brodzky

Travel information

Within the Fryern Arcade. Please drive through the tunnel to the back car park for 2 hours of free parking. There is a longer stay car park nearby below ground at Waitrose.
Bluestar 1, Community First 44
We are a twenty minute walk from Chandler’s Ford railway station
The Fryern Surgery **NOT WEEKENDS** (Fryern Surgery, Oakmount Rd SO53 2LH)
Waitrose car park in the overflow by the disabled parking spaces on the wall. (Waitrose & Partners, 1 Oakmount Rd SO53 2LG)
Good access for wheelchairs through practice doors and into consulting room

Out of hours eyecare for customers of the Chandler’s Ford practice

There are occasions when emergency treatment is needed for the eyes. If you are concerned and it is outside of our opening hours there is an eye casualty department based at Southampton General Hospital which is open Monday to Friday. The phone number for advice to see if you require an urgent appointment at the hospital is 02381 206592. For more information click on this link.

Outside of Eye Casualty opening hours call Casualty on 02380 777222, where an eye doctor is on-call for emergencies. Alternatively you can contact your GP to access their out of hours service or call 111 for further advice.

If you are not sure whether you need emergency attention click this link for further information. Click here for directions to the hospital.

Rawlings is a long-established independent business serving the communities of eleven towns in Hampshire and Surrey, where we have built a strong reputation for the quality of our professional expertise and service.

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Rawlings & Sons (Opticians) Limited is registered in England and Wales No 02862381. Rawlings & Sons (Opticians) Limited are a credit broker and not a lender. We offer credit products from Mitsubishi HC Capital UK PLC trading as Novuna. Rawlings & Sons (Opticians) Limited is authorised and regulated by the Financial Conduct Authority FRN 990854. Credit subject to age and status. Finance is only available for audiology products The interest free plans which are repayable within 12 months and in no more than 12 instalments are not regulated by the Financial Conduct Authority. Unregulated plans are not covered by the Financial Ombudsman Service.

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© Rawlings Opticians 2025