Caterham

Had a great first visit to Rawlings in Caterham. The optician was super helpful and accommodated my anxiety with the pre-test screening (i hate things touching my eye, so the pressure tests are a nightmare for me) amd was very understanding with my predicament. The rest of the test went off without a hutch and then the prescribing optician outside was very helpful with my glasses selection. All in all, great customer service.

I was extremely pleased with the services I received from Rawlings at Caterham. The Optician was very thorough and took the time to carefully explain the results of the eye scans and conduct the optical tests. The Audiologist was very considerate in carrying out a wax removal treatment and made me feel very comfortable. Highly Recommended Arcangela Edwards

Great service with friendly advice tailored exactly to my needs

Excellent service as usual. V

Francesca was professional and great at explaining her diagnosis in layman's terms.

Caterham team Jordan, Anjali & Sumila all gave me excellent care & advice during a recent checkup, following an embarrassing stuck contact lens episode! Professional and friendly service.

Caterham team Jordan, Anjali & Sumila all gave me excellent care & advice during a recent checkup, following an embarrassing stuck contact lens episode! Professional and friendly service.

Always very confident about the service and advice at this branch of Rawlings. Very thorough eye examination and scans and really useful advice from the optician. Lovely staff and really professional and helpful. Thank you all

I know I will always be well looked after and given good advice. The staff are knowledgeable, considerate and helpful, which is why I have been going back for many years.

Professional and friendly visit

I was greeted immediately on entering the premises and was impressed by the friendly and professional approach of the lady who conducted preliminary work, including eye photos, before my appointment in which I saw Simon who normally works at the Purley office. The appointment could not have been better: Simon explained each step of the process and was happy to provide clarification when I had a query. He explained the various graphs and photos and provided a very professional assessment of each eye. I was very pleased with the whole experience and will ensure that I return to Rawlings for my next check-up, or if I need advice prior to that.

Great service very thorough exam and loads of options to suit all budgets.

The staff were very friendly and very professional . I didn't wait long to be seen and all were very professional and helpful. The optician was excellent and made you feel at ease

Excellent service. Very thorough the optician was happy to explain the outcome of my eye examination and her colleague was very helpful and patient when helping me to choose new glasses. I have been with this practice for about 30 years and have never had cause to be disappointed or to complain.

//Lovely people ,very helpful, and professional .CG 23/4.2 1 Saw Edie who sorted my double vision today CG 03/03/22 Saw Ruth for routine contacts check. Very helpful regarding sight //and possible requirement for cataract treatment. CG 07/09/22 Visited for regular nhs eye sight check .Ruth did a thorough examination. Very helpful and professional.29/09/22 CG 25/10/2023 regret Ruth has left. Saw Semilla today .Had difficulty with charts because of double vision coming back. Did not seem as thorough as Ruth. , but a lovely person. Saw Semilla today .Very good and very thorough .Thank you.

I have been using Rawlings for eyesight check-ups and purchasing spectacles for around 60 years starting in their Purley branch and subsequently at Caterham where I now reside. I have always found them polite, friendly and efficient. About 3 years ago I called into their Caterham Branch because I was losing vision in one eye rapidly. They quickly established that it was a detached retina and made an appointment at the East Surrey Hospital A & E department for that same day. Due to their prompt intervention my eyesight has been restored and I am most grateful.

My son’s finest eye test. All very well handled. Clear, kind and precise. 👍

Excellent service as ever, knowledgeable and helpful staff and lots of good advice. This was a follow up earwax removal appointment following the first appointment in August and after each one I could hear so much better. My hearing was intermittent and now works perfectly so thanks again to all concerned.