Bookham

Used Rawlings opticians for the second time the lady that took my eye test was the same as two years ago very efficient and very friendly helping to make the process easy unlike the large company were it’s like a production line choosing my new glasses was made very easy by a helpful member of staff so I recommend.and will be using them in the future

All was straightforward. I needed a change of glasses and received helpful advice on choice of frames. There was a slight delay before the glasses were ready but I was kept informed. Very happy with the new specs now I have them.

All went smoothly: *appointment arranged in good time *eyetest went satisfactorily * glasses fitted in good time

Very polite and pleasent staff , explained everything they were doing . all done very quickly and with no discomfort . Very pleased .

Very thorough eye test and examination and lots of assistance in selecting spectical frames by Ant who had a lots of patience to assist myself a very senior male, the eye test was the most thorough I have ever had and I received an explanation at each step, thank you Helen.

Having been to several high street big name opticians and always feeling a little dissatisfied with the outcome I can honestly say Rawlings has been great! The professional, knowledgeable staff willing to spend time explaining prescriptions and the various options and trade off’s filled me with confidence. I strongly believe I have the best solution for my vision now! Would highly recommend!

Thank you to the team for such great care for my kids! I love our local Bookham team who are so helpful and offer a brilliant local service.

Took my 91 year old mother. The patience and care of the optician was great. We discussed the best approach to next steps and I felt that the needs of my mother, at her age, were taken into account and there was no push to buy new glasses - despite a very small change. A really good service.

Took my 91 year old mother. The patience and care of the optician was great. We discussed the best approach to next steps and I felt that the needs of my mother, at her age, were taken into account and there was no push to buy new glasses - despite a very small change. A really good service.

Great local service in replacing a lens after my dog chewed my glasses. Ordered over the phone, sent a photo by email and the replacement was in in a few days. Fitted while I waited the next day. Thank you

I had excellent service at my recent eye examination. A very thorough and a real caring professional approach made me feel as though I was in very good hands. I have also just had my first set of hearing Aids fitted here and i felt this was very professional. They really work so well I wish I had had them earlier

So pleased that I transferred from Vision Express - high quality service with the personal touch!

Great, friendly, thorough service and ready to answer any questions.

Lovely staff and a very quick and efficient turnaround on my new glasses. Thoroughly recommended.

All the team are friendly & efficient - a good experience.

I'm so very glad to be with an experienced and trustworthy Optician. Having always worn glasses, I know how important it is to feel safe in the knowledge that you will get the very best advice and testing using the most up to date equipment.

Excellent communication, a thorough examination and a very pleasant atmosphere. You feel very confident that your health is in good hands. Many thanks.

Immediate response to an urgent need. Good advice to go for emergency treatment at eye hospital. Very grateful to receive follow-up from Maria!