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Bookham

Bookham

01372 458318

bookham@rawlingsopticians.co.uk

Address
9 Church Road
Bookham
Surrey
KT23 3PD
Opening Times
Monday to Friday09.00 - 17.30
Saturday09.00 - 16.00
We are closed on Sundays and Bank Holidays
Bookham Branch Photo
Eye Examination

Eye Examination

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Contact Lens

Contact Lenses

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Hearing Examination

Hearing Assessment

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Find out more about hearing assessments

Wax Removal

Wax Removal

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About
Bookham
branch

About Bookham branch

Our staff
Our dispensing team
Travel information
Out of hours

Experienced and Friendly Eye Care and Hearing Care in Bookham

If you’re looking for an optician or audiologist in Bookham, Rawlings Opticians & Hearing Care – formerly Donner Optometrists – is here to help. We’ve proudly served the communities of Bookham, Effingham, Fetcham, Leatherhead, and Horsley for over 50 years, providing expert eye and hearing care in a warm, welcoming environment. Rawlings history goes back even further, serving Surrey (and later Hampshire) since 1895.

The highest standards of Eye Care and Hearing Care

Our well-established reputation is built on clinical excellence, continuity of care, and a personalised approach that our patients truly value.

At our Bookham branch, we offer comprehensive eye examinations using the latest diagnostic technology, including Optical Coherence Tomography (OCT). Our dedicated optometrists, Helen Roberts and Maria Dovey, provide in-depth assessments tailored to your needs.

Suffering with Glaucoma?

Maria, who also works in the glaucoma clinic at Cobham Hospital, holds an advanced glaucoma certification. This allows her to offer extended glaucoma screening services, including: Gonioscopy, Goldmann applanation tonometry, glaucoma visual field testing as well as advanced OCT imaging.

Customer Service is at the heart of what we do

Whether you’re coming for a routine eye exam or specialist screening, you’ll receive the highest level of care. Both Helen and Maria are experienced in fitting and managing contact lenses, ensuring clear, comfortable vision for all lifestyles and prescriptions. Whether you’re new to contact lenses or need an updated fit, we’ll find the perfect solution.

Following your eye exam, you’ll be looked after by our knowledgeable dispensing team. They’ll help you find the perfect spectacle frames and lenses, with expert advice tailored to your style, vision needs, and lifestyle. We stock a beautiful selection of designer and boutique eyewear you won’t find elsewhere in Bookham.

Audiology in Bookham

As well as eyecare we also provide professional audiology services, including:

Our audiologist will take time to understand your hearing needs and offers solutions from a wide range of leading hearing aid manufacturers. Using gentle microsuction for effective earwax removal, and all assessments take place in our custom-built hearing booth, ensuring accurate results without background noise interference.

What our Bookham customers say about us

  • RP 28/08/2025 Had an enhanced eye test which picked up an issue. Was referred for a hospital appointment. All done very quickly and efficiently.

    Richard Pollock
    9 September 2025

    Very professional and pleasant bi annual check up. Highly recommended.

    Graham Newns
    13 August 2025

    Appointment available at short notice. Very pleasant staff, friendly and efficient. First time of having ear irrigation, no problems at all. Highly recommend the team at Bookham

    Jane White
    7 July 2025

  • Used Rawlings opticians for the second time the lady that took my eye test was the same as two years ago very efficient and very friendly helping to make the process easy unlike the large company were it’s like a production line choosing my new glasses was made very easy by a helpful member of staff so I recommend.and will be using them in the future

    Richard Lejour
    26 June 2025

    All was straightforward. I needed a change of glasses and received helpful advice on choice of frames. There was a slight delay before the glasses were ready but I was kept informed. Very happy with the new specs now I have them.

    George Field
    19 June 2025

    All went smoothly: *appointment arranged in good time *eyetest went satisfactorily * glasses fitted in good time

    Peter Gosling
    10 June 2025

  • Very polite and pleasent staff , explained everything they were doing . all done very quickly and with no discomfort . Very pleased .

    cliff pinnington
    10 May 2025

    Very thorough eye test and examination and lots of assistance in selecting spectical frames by Ant who had a lots of patience to assist myself a very senior male, the eye test was the most thorough I have ever had and I received an explanation at each step, thank you Helen.

    Johm Mears
    10 May 2025

    Having been to several high street big name opticians and always feeling a little dissatisfied with the outcome I can honestly say Rawlings has been great! The professional, knowledgeable staff willing to spend time explaining prescriptions and the various options and trade off’s filled me with confidence. I strongly believe I have the best solution for my vision now! Would highly recommend!

    Mike
    10 May 2025

  • Thank you to the team for such great care for my kids! I love our local Bookham team who are so helpful and offer a brilliant local service.

    Fran Pyatt
    10 April 2025

    Took my 91 year old mother. The patience and care of the optician was great. We discussed the best approach to next steps and I felt that the needs of my mother, at her age, were taken into account and there was no push to buy new glasses - despite a very small change. A really good service.

    Surrey graham
    10 February 2025

    Took my 91 year old mother. The patience and care of the optician was great. We discussed the best approach to next steps and I felt that the needs of my mother, at her age, were taken into account and there was no push to buy new glasses - despite a very small change. A really good service.

    Surrey graham
    26 January 2025

  • Great local service in replacing a lens after my dog chewed my glasses. Ordered over the phone, sent a photo by email and the replacement was in in a few days. Fitted while I waited the next day. Thank you

    Elizabeth Absalom
    26 January 2025

    I had excellent service at my recent eye examination. A very thorough and a real caring professional approach made me feel as though I was in very good hands. I have also just had my first set of hearing Aids fitted here and i felt this was very professional. They really work so well I wish I had had them earlier

    Andre Hedger
    26 December 2024

    So pleased that I transferred from Vision Express - high quality service with the personal touch!

    Keith Whale
    26 November 2024

  • Great, friendly, thorough service and ready to answer any questions.

    Alexa Bisson
    26 November 2024

    Lovely staff and a very quick and efficient turnaround on my new glasses. Thoroughly recommended.

    Russell Packford
    26 November 2024

    All the team are friendly & efficient - a good experience.

    Kevan Sharp
    26 November 2024

  • I'm so very glad to be with an experienced and trustworthy Optician. Having always worn glasses, I know how important it is to feel safe in the knowledge that you will get the very best advice and testing using the most up to date equipment.

    Hilary Ward
    26 November 2024

    Excellent communication, a thorough examination and a very pleasant atmosphere. You feel very confident that your health is in good hands. Many thanks.

    Roger Gill
    26 October 2024

    Immediate response to an urgent need. Good advice to go for emergency treatment at eye hospital. Very grateful to receive follow-up from Maria!

    Alan Jenkins
    26 October 2024

Our Bookham branch staff

Sudha Potter

Manager

Sudha Potter

FBDO

At 18, I began a Chiropractic degree, but when the university discontinued the course, I had to rethink my future. I worked full-time as an Optical Assistant while studying Human Biology through distance learning, and it was during that time that I discovered my love for optics.


Although I enjoyed working in optics, my career took a different direction for a while. I joined a bank, where I worked my way up to managing a portfolio of high-net-worth clients. While I enjoyed the role and gained valuable experience in business, leadership and customer care, I always knew my passion lay elsewhere.


After completing a PR & Marketing course while working in interior design, I realised that optics was where my real enthusiasm lay. I had always loved the combination of helping people while applying science and technical skills, and I knew the business and management experience I had gained along the way would also prove invaluable. I then took a 10-year career break to raise my family before returning to practice. During this time, I completed the Dispensing Optician course. It was challenging, but I threw myself into it and loved every moment, confirming that I had found the career I was always meant to do.


For the past nine years, I’ve combined my Dispensing Optician qualification with a management role, which has been both fulfilling and rewarding. What I enjoy most about working in independent practice is having the time to give every patient the experience they deserve, while also having the freedom to shape the practice, from the products we offer to the brands we work with.


Clinically, I have a particular interest in working with older patients, supporting people with low vision and helping children through myopia management. I also enjoy complex dispensing, working closely with lens manufacturers to find the best possible solution for every patient. Continued learning and professional development are important to me, and I enjoy constantly expanding my knowledge.


Outside work, you’ll usually find me at the gym, hiking, travelling, enjoying good food or reading books on personal growth and wellbeing. I genuinely look forward to work every day and feel fortunate to be part of such a rewarding profession.


And yes, I still occasionally wonder what life would have been like if I’d stayed with chiropractic… but then I remember—I’d much rather adjust spectacles than spines.

Optometrists / Contact Lens Opticians / Audiologists

Maria Dovey

Maria Dovey

BSc Hons MCOptom, Higher Cert. Glauc.

I arrived in the UK from Denmark to study Optometry in 1999, then qualified from City University in London with a 1st class Honours degree in Optometry in 2003.

Since qualifying, I have always enjoyed a varied working week and Optometry has taken me into different avenues from teaching at City University / The Institute of Optometry to hospital work, where I have been working in the Glaucoma clinic at Cobham Hospital since 2015. Combined with this, I have always favoured working in Independent Practice as you can offer that special touch and have been in a couple of different practices across Surrey.

I joined Rawlings in December 2020 in the middle of the Pandemic with all the challenges that entails and am settling in nicely. Bookham is a beautiful village, and the staff and patients are wonderful and welcoming. I enjoy seeing a great range of patients from children to the elderly and always make my best effort in getting to a visual solution that is perfect whether it means new spectacles, contact lenses, monitoring eye disease or referring for eye surgery. Having attended various courses and lectures over the years, I feel well equipped to do exactly that.

My spare time is spent with my family: Husband, two boys and two girl cats! I enjoy keeping fit doing running, spinning, walking, and going to the gym and I have been known to attempt various DIY and baking projects too; the latter usually appreciated by my colleagues! Prior to having children, I have been travelling with my husband all over the world and hope that one day this will again be possible…

Helen Roberts

Helen Roberts

BSc MCOptom

I qualified with BSC honours degree in Optometry in 1998. Since then, I have worked in larger multiple Opticians. My latter post was with a large multiple, working part time in a very busy practice. I then decided to take on role as Optometrist Store Manager on a full-time basis which I thoroughly enjoyed. I am proud that I trained and developed a workforce to share and exemplify my passion of delivering exemplary customer service.

I was approached about a role at Rawlings Opticians, a few miles from where I live. This suited family life much better because, I was travelling further afield in my previous role. I joined Rawlings in August 2022 and I really love working here. We have an amazing team who care about our customers, and I really like being able to offer a more personalized service and spend the time with every customer to make sure their needs are met. Having access to the most up to date products and equipment means I know I am giving every customer a high level of eye care.

Outside of work I like to spend time with my family and friends. I live with my husband and our eight-year-old son. A lot of my time is taken up watching my son play rugby, swimming and golf.

We enjoy days out together, holidays, walking and trips to the seaside.

Mike Burrin

Mike Burrin

My career has taken a few different paths, but each one has helped shape the clinician I am today.

I originally trained as a musician and recording engineer, completing my first degree in Sound Engineering for Film and Television. I then spent six years working with some of the UK’s major broadcasters, including Sky and the BBC. After moving to Sydney, Australia, with my wife, I taught music to children across New South Wales before returning to the UK to pursue a career in healthcare.

After completing my second degree, graduating with a distinction in Audiology from De Montfort University, I began working in private practice, helping patients with a wide range of hearing and balance needs. Since then, I have continued to develop my clinical skills, with additional training in tinnitus management, speech and language therapy, and Aston University-accredited microsuction wax removal.

I have been helping patients with their hearing care since 2016 and remain passionate about continuing my professional development so I can provide the highest standard of care. I believe in being honest and transparent, helping patients understand their options and supporting them to make informed decisions about their hearing health. I also enjoy using the wide range of advanced diagnostic equipment available at Rawlings to ensure every patient receives the most appropriate assessment and care.

Outside work, I enjoy travelling, hiking, discovering new whiskies, learning foreign languages and exploring a wide range of music and films.

Our dispensing team

Eve Duret

Travel information

Lower Road pay and display car park (behind the Co-Op)
Church Road (The Old Crown), served by the 479 bus
High Street (Rayleigh House), served by the 478 bus
Bookham
Post Office, 15 Church Road, KT23 3PF
• Disabled parking: Limited nearby; informal arrangements sometimes possible with staff spaces.
• Step-free access: Front has steps; ramp access available via rear.
• Thresholds/lips: None.
• Stairs: Upstairs testing room; only used for patients able to access stairs.
• Navigation challenges: Dispensing desk under stairs is tight; alternative desk available.
• Additional notes: Visual field testing upstairs; downstairs alternative (VR headset) available but less ideal.

Out of hours eyecare for customers of the Bookham practice

There are occasions when emergency treatment is needed for the eyes. For ocular emergencies patients can present themselves Moorfields Eye Hospital in City Road, London, The Royal Surrey in Guildford or East Surrey Hospital in Redhill.

Alternatively you may contact the NHS Emergency and urgent care line by dialling 111.