Cookies Policy

Understanding Cookies

At Rawlings Opticians & Hearing Care, we want your online experience to be as smooth and helpful as possible. Like most websites, we use cookies — small text files that are stored on your device when you visit our site. They help our website run properly, keep it secure, make it easier for you to use, and show us where we can make improvements.

How We Use Cookies

We use a mix of first-party cookies (set by our website) and third-party cookies (from trusted partners such as YouTube or analytics providers).

First-party cookies make sure the website works as it should. They don’t collect any personal information.

Third-party cookies help us understand how visitors use our website, improve our services, and show content that’s more relevant to you — for example, when watching embedded videos or viewing our adverts.

Types of Cookies We Use

Necessary cookies
These are essential for the site to work. They keep things secure and make sure features like consent settings work properly.
Example: elementor – used by our website to manage and update content in real time.

Functional cookies
These make your experience more enjoyable by remembering preferences or enabling features such as video playback.
Examples:

sib_cuid – tracks unique visits via our email service provider.

YouTube cookies (e.g. yt-remote-*) – remember your video preferences for smoother playback.

Advertising cookies
These cookies help us show you relevant content and measure how well our promotions perform.
Examples:

YSC and VISITOR_INFO1_LIVE – used by YouTube to track views and measure video performance.

Uncategorised cookies
Occasionally, we use cookies that are still being reviewed and not yet assigned to a specific category.
Example: __Secure-ROLLOUT_TOKEN.

Managing Your Cookie Preferences

Your privacy matters to us. You can change your cookie settings at any time by clicking the ‘Consent Preferences’ button on our website. This allows you to review, adjust, or withdraw your consent whenever you like.

You can also manage or delete cookies through your web browser. To find out how, visit the links below:

Chrome

Safari

Firefox

Internet Explorer

If you use another browser, please check its help section for details.

In short:
Cookies help us make sure the Rawlings website works smoothly, stays secure, and provides a better experience for you — whether you’re booking an appointment, reading our latest blog, or exploring our hearing care services.